If you decide not to keep the item(s) you have ordered please send an e-mail, quoting the sales order number which is printed on the advice note delivered with your goods, to: info@bathshoponline.com and we will provide you with a returns label (please note that this is not pre-paid) to enable you to send the goods back to us.  If you prefer you can call us on 01264 367310 to speak to one of our Customer Services Advisors.